Hoar Cross Hall | Staffordshire
Create Exceptional Experiences
At Hoar Cross Hall, we believe every event should be memorable. From elegant weddings and corporate conferences to private celebrations and special occasions, our Meetings & Events team delivers outstanding service that leaves a lasting impression.
We're looking for a friendly, enthusiastic and organised Meeting & Events Assistant to join our team. If you enjoy working in a fast-paced environment, love interacting with people and take pride in delivering exceptional customer service, we'd love to hear from you.
What You'll Be Doing
As a Meeting & Events Assistant, you'll play an important role in ensuring every event runs smoothly. Your responsibilities will include:
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Setting up meeting rooms and event spaces to the highest standards
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Greeting delegates and guests with a warm, professional welcome
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Serving refreshments, lunches and beverages throughout events
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Maintaining presentation standards across all meeting and event areas
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Supporting weddings, conferences, private dining and other special events
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Responding promptly to guest requests and ensuring an exceptional experience
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Working closely with colleagues across Food & Beverage, Housekeeping and other departments to deliver seamless events
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Ensuring health, safety and food hygiene standards are always maintained
What We're Looking For
You'll be someone who:
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Has a positive, can-do attitude
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Enjoys delivering outstanding customer service
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Is confident communicating with guests and colleagues
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Works well as part of a team
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Is organised and able to manage multiple tasks
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Can remain calm under pressure in a busy environment
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Is flexible to work evenings, weekends and bank holidays as required
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Has previous hospitality or events experience would be beneficial but isn't essential—we're happy to provide full training for the right person
Additional Information
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Full-Time, 37.5 hours per week
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Working 5 out of 7 days per week
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Salary £12.71 per hour
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Right to Work in the UK: Applicants must have the legal right to work in the UK at the time of application and throughout their employment. Unfortunately, Hiddenwell is unable to offer visa sponsorship, now or in the future, for this position.
What You'll Receive
As part of the Hiddenwell family, you'll enjoy a range of fantastic benefits, including:
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Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
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Complimentary Spa Day on work anniversaries at any of our company spas
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Free meal provided daily through our staff canteen
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Complimentary use of leisure and spa facilities
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Access to the Employee Assistance Program
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30% discount on overnight stays and spa days
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Discounts on food, drink and retail across our venues
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Pension scheme
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Free Parking
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Refer-a-Friend scheme
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Excellent Induction and training programme
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Perkbox Online benefits and discounts
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On-line Doctor support (appointments/prescriptions)
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A fun, supportive and inclusive work environment with loads of development opportunities
Why Hoar Cross Hall
Set within beautiful Staffordshire countryside, Hoar Cross Hall is one of the UK's leading spa resorts, renowned for luxury, exceptional hospitality and unforgettable guest experiences. Joining our team means becoming part of a business that values excellence, teamwork, integrity, respect and commitment in everything we do
If you're passionate about hospitality and want to help create memorable experiences for every guest, we'd love to hear from you.
Apply today and start your journey with Hoar Cross Hall.