Location: Private Clinic
Type: Part-time — Thursdays only, 2:00 PM to 8:00 PM
About the Role
We are a private clinic that runs once a week, serving 40–50 patients each clinic day. We're looking for a dedicated part-time Personal Assistant to be the first point of contact for our patients. This role is central to ensuring every patient has a smooth, pleasant experience from their very first phone call.
Key Responsibilities
Handle all incoming telephone calls professionally and courteously
Manage appointment bookings efficiently, minimizing scheduling conflicts and wait times
Resolve scheduling conflicts and patient concerns calmly and tactfully
Communicate with patients politely and with a high standard of empathy at all times
Coordinate the doctor's daily schedule and assist with day-to-day clinic administration
Required Skills & Qualifications
Excellent communication skills in Malayalam (fluent, spoken and written)
Basic working knowledge of English for patient communication
Strong appointment scheduling and organizational abilities
Proven conflict-resolution skills with a calm, patient-first approach
Warm, polite, and empathetic manner with patients of all ages
Prior experience in a clinic, hospital, or customer-facing role is an advantage
What We Offer
A respectful, professional working environment
A fixed, predictable schedule (one afternoon/evening per week) — ideal alongside studies or other commitments
The opportunity to play a key role in patient care and clinic operations
To apply: Please send your resume and a brief note about your relevant experience.
Pay: ₹5,000.00 per month
Benefits:
Work Location: In person
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