Job Overview
We are seeking a proactive and customer-focused Trade Counter / Warehouse Assistant to join our team. This role involves providing excellent service at the trade counter, assisting with warehouse operations, supporting sales activities and paint colour mixing (training will be given) .The ideal candidate will possess strong organisational skills, effective communication abilities, and a friendly demeanour. Fork truck trained would be an advantage as would a driving licence.
Responsibilities
- Serve customers efficiently at the trade counter, providing product information and assistance
- Paint colour mixing (training given)
- Assist in merchandising products to optimise display and accessibility
- Manage stock levels, organise warehouse storage, and ensure items are correctly labelled
- Support inventory management through stock checks and replenishment
- Handle phone enquiries professionally, demonstrating good phone manner
- Upsell relevant products to maximise sales opportunities
- Maintain a clean and organised workspace both at the counter and in the warehouse
- Assist with loading and unloading goods from delivery vehicles as required
Experience
- Previous experience in retail, merchandising, or warehouse environments is advantageous but not essential; training will be provided
- Strong communication skills is highly desirable
- Basic maths skills for handling transactions and stock counts
- Organisational skills to manage multiple tasks efficiently
- Ability to manage time effectively to prioritise duties throughout the day
- Excellent phone manner and customer service abilities
Mon - Fri 07:45 to 17:00
Pay: £29,000.00-£30,000.00 per year
Benefits:
Work Location: In person