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OpenPosted 119 days ago

Guest Service Associate - F&B Services

AV PEOPLE KART PRIVATE LIMITEDULfulltime
Original Posting

About the Role

Job Title: F&B Service - GSA

Location: Rishikesh

Department: F&B

Experience: 1 Year

Compensation: Salary + Food + Accommodation

Work Mode: On-site | 6 Days Working

Key Responsibilities

1. Cleanliness and Organization:

● Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas.

● Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness.

● Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience.

2. Food and Beverage Assistance:

● Assist in the setup and breakdown of dining areas before and after meal service.

● Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages.

● Communicate guest requests and preferences to the appropriate staff members promptly and accurately.

3. Customer Service:

● Greet guests warmly and assist them with seating arrangements and any inquiries they may have.

● Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience.

● Handle guest complaints or concerns professionally and escalate issues to management when necessary.

4. Team Collaboration:

● Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment.

● Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations.

● Assist colleagues during busy periods and offer support wherever needed to uphold service standards.

5. Health and Safety Compliance:

● Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices.

● Report any safety hazards or maintenance issues to the appropriate personnel immediately.

● Participate in training sessions on safety protocols and maintain knowledge of emergency procedures.

Qualifications:

● High school diploma or equivalent in Hospitality or Hotel management.

● Strong communication and interpersonal skills.

● Ability to work efficiently in a fast-paced environment.

● Attention to detail and a commitment to maintaining cleanliness standards.

● Flexibility to work evenings, weekends, and holidays as required.

● Basic knowledge of food safety and sanitation practices is desirable.

Interested? Apply Now-> ashwani@grayindia.in

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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A

AV PEOPLE KART PRIVATE LIMITED

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SourceINDEED
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