A design-led role for someone who makes websites look and feel best-in-class — then builds them to match.
Role Overview
Every member we work with has a website. And every one of those websites needs to look outstanding, feel effortless to use, convert — and perform at an industry-leading level. At Orange & Gray, the Web Designer is the person who makes that happen: leading on the design and craft of our members' sites, then building and maintaining the foundations that their entire marketing presence sits on.
This is a design-led role. You'll own the look, feel, and user experience of member websites — turning briefs into clean, considered, conversion-focused designs — and then bring those designs to life in the browser. You'll sit within our Technical Delivery department, responsible for the day-to-day design and build of member websites, from new page and landing-page designs through to content uploads, and the technical housekeeping that keeps everything fast and secure. We're looking for a designer who can also build.
You should be as comfortable shaping a layout in Figma/Framer in the morning as you are getting it live and polished in the afternoon. If you have a strong eye, care deeply about craft, and like owning something end-to-end — you'll fit right in.
To be clear: this is not an IT support, helpdesk, or MSP role. We build and maintain beautiful, high-performing marketing websites — we don't manage servers, fix printers, or run a service desk.
About Us
Our mission is simple: maximise the number of ears helped. We do that by helping independent hearing care clinics outperform the Goliaths — the big box retailers and manufacturers trying to commoditise their industry. Every website we design, every campaign we run, every piece of content we create exists to help private practice owners become the obvious choice in their community — so more people get the hearing care they deserve from people who genuinely care.
Founded in 2017, we partner with just over 80 of the world's best hearing care practices across North America. Our goal is to help 1 million ears by 2036 — and every role in this business exists to move that number.
With a small yet dynamic team of less than 20 people and a brand new HQ on the way, it's a culture where people who care about results and impact flourish.
Results Focused
We prioritise outcomes over processes. We own our responsibilities fully. We only win when our members win.
Growth Mindset
We believe in doing better than yesterday. We innovate or evaporate. We solve challenges others shy away from.
Give a Sh*t
We take personal pride in everything we do. We celebrate wins and feel the losses as one.
How This Role Fits
You'll sit within the Technical Delivery department, reporting to the Technical Delivery Lead. Technical Delivery is one of three departments in our service delivery function — the other two are Account Management (member relationships, retention, growth, RAGG, quality control) and Campaign (content, campaign delivery, proofreading, newsletters, graphics, video).
Account Managers brief what members need. The Campaign team creates the content, copy, and creative assets. You design and build the websites that all of that lives on, setting the visual standard and making sure the underlying infrastructure is solid.
You'll work alongside the other developers in your department, and collaborate cross-functionally with Account Managers and campaign teams on a daily basis.
How We Work
We're opening a new Orange & Gray Manchester HQ and working to a hybrid model. This is a self-employed contract of around 37.5 hours a week — effectively the majority of your working week with us. You'll invoice as a contractor and look after your own tax, National Insurance, and holidays, but in practice you'll be a core part of the team.
You'll be based from the office a couple of days a week, where project work, team sessions,design reviews, and collaborative days happen in person, with the flexibility to work the rest of the time from home. For a design role, that means focused deep-work time at home for the craft, and in-person collaboration when it matters most — sprint planning, design and quality reviews, and working through complex builds with the rest of the technical team.
We see this as a long-term relationship, not a short-term pair of hands: we'd expect the role to run for at least 12 months, and for the right person there's a genuine route into a permanent, employed position with us further down the line — something we've done before.
What You'll Do
What We're Looking For
We need a design-led web generalist — someone with a genuinely strong eye who can also build what they design. You lead with design, but you're comfortable across the full stack of a modern marketing website and always willing to learn.
To be considered, you should have:
Nice to have (but not essential):
How We'll Measure Success
You'll know you're winning when:
What's In It For You
Requirements
Web / UI design experience 2+ yrs (required)
Framer design & build 2+ yrs (required)
Analytics & tracking setup 1+ yr (preferred)
Work location Hybrid (UK, regular HQ days)
Engagement Self-employed · 37.5 hrs/week
How to Apply
We don't just want to see your CV — it only tells us a small part about you. Instead, please use
your skills to create an application that stands out.
Prove your skills by creating an application that achieves the brief of standing out, and helps us understand why you're the right fit for the role. A portfolio or samples of your design work will go a long way.
That's us. Now over to you.
Pay: £30,000.00-£35,000.00 per year
Benefits:
Work Location: Hybrid remote in Manchester M1 2HX
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