At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
This role provides leadership for mortgage document indexing, lien release, and MERS assignment processing operations. The manager oversees teams responsible for indexing and classifying scanned and electronic loan documents across U.S. Bank systems, as well as teams performing lien release and MERS assignment data entry and first‑pass quality review. The role ensures accurate, timely, and compliant processing that supports Data Capture workflows, maintains document and data integrity, and enables audit‑ready, state‑compliant lien release and assignment outcomes, with final validation completed by U.S. Bank
Basic Qualifications
Bachelor’s degree, or equivalent work experience
Typically, Six to Ten years of total experience in Operational Activities
Two to Three years of relevant experience in Operations Manager or Team Management role
Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams
Preferred Skills/Experience
Experience managing mortgage document indexing and classification processes.
Hands-on experience with lien release processing and MERS assignments.
Strong knowledge of mortgage servicing, document imaging, and records management practices.
Experience with quality control, compliance, audit readiness, and risk management.
Good organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal and verbal and written communication skills
Excellent supervisory and management skills
Ability to manage multiple tasks
Work Mode: 5 Days in Office
Location: Chennai
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
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