Experience : Minimum 5 years in four wheeler bodyshop experience
1. Operations & Workflow Management
- Job Scheduling: Assign tasks to technicians (painters, panel beaters, and mechanics) based on skill level and workload to optimize turnaround times.
- Quality Control: Conduct final inspections on repaired vehicles to ensure the workmanship meets stringent OEM (Original Equipment Manufacturer) and safety standards.
- Inventory Control: Monitor inventory levels for parts, paint, and consumables to prevent downtime, and manage supplier relationships.
- Equipment Maintenance: Ensure all shop equipment (e.g., paint booths, frame machines, lifts) is regularly serviced and safe to use.
2. Insurance & Financial Responsibilities
- Estimating: Review and complete repair estimates, supplements, and verify related damages to claims.
- Insurance Liaison: Negotiate with insurance adjusters and coordinate claims, approvals, surveys, and settlement processes.
- Profitability & Budgeting: Prepare operating budgets, manage the payroll, and track financial reports to implement cost-saving strategies.
- Billing: Ensure accurate invoicing for all labor, parts, and sublet repair work.
3. Customer Service
- Consultation: Meet with clients to discuss repair requirements, explain estimates, and set realistic timelines.
- Complaint Resolution: Address customer inquiries and handle any service escalations or complaints in a professional, empathetic manner.
- Status Updates: Keep customers and insurers informed on the progress of their vehicles throughout the repair process.
4. Staff Leadership & Development
- Team Management: Lead, mentor, and motivate a team of technicians and front-office staff.
- Hiring & Training: Recruit new talent, identify training needs, and provide ongoing performance evaluations and career development.
- Safety & Compliance: Enforce health and safety protocols (such as wearing PPE and properly disposing of hazardous chemicals) and ensure compliance with environmental regulations
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person