Job Purpose
As a Fitness Coach, you will play a key role in delivering an exceptional experience for every member. You will be responsible for creating a welcoming, safe, and motivating environment while supporting the day-to-day operations of the fitness suite.
This role requires an enthusiastic, proactive, and customer-focused individual who is passionate about health and fitness. You will deliver high-quality group exercise classes, conduct member inductions and fitness programmes, maintain excellent standards of cleanliness, and contribute to the overall success of the club.
Full time, 40 hours pw Monday to Sunday over a rota-based shift.
Key Responsibilities
Member Experience
- Deliver engaging and motivating group exercise classes suitable for a range of abilities.
- Conduct gym inductions and personalised fitness programme consultations for new and existing members.
- Provide professional guidance, motivation, and support to members on the gym floor.
- Respond promptly and confidently to member enquiries, ensuring excellent customer service at all times.
- Promote a positive, inclusive, and welcoming atmosphere throughout the club.As a Fitness Coach, you will play a key role in delivering an exceptional experience for every member. You will be responsible for creating a welcoming, safe, and motivating environment while supporting the day-to-day operations of the fitness suite.
Club Operations
- Maintain high standards of cleanliness throughout the gym, ensuring all equipment and training areas are cleaned regularly.
- Carry out daily equipment inspections and report any faults or maintenance issues promptly.
- Follow all Health & Safety policies and procedures to ensure a safe environment for members and colleagues.
- Support the management team with the smooth day-to-day running of the fitness facilities
Member Engagement & Business Support
- Promote the club's TRAKK programme and other member services where appropriate.
- Assist the Front of House team with membership sales, retention initiatives, and promotional campaigns.
- Support club marketing by contributing to social media content and member engagement activities.
- Build positive relationships with members to encourage long-term participation and retention.
Professional Standards
- Attend all mandatory meetings, training sessions, and development opportunities.
- Maintain a professional appearance and positive attitude at all times.
- Represent the club and its values with integrity, professionalism, and enthusiasm.
- Carry out any other reasonable duties required to support the business.
Person Specification
Essential
- Level 2 Gym Instructor/Fitness Instructor qualification.
- Excellent communication and interpersonal skills.
- Passion for health, fitness, and delivering outstanding customer service.
- Experience delivering gym inductions and personalised fitness programmes.
- Good organisational and time management skills.
- Ability to work independently and as part of a team.
- Flexible approach to working hours, including evenings and weekends where required.
- Basic IT skills, including Microsoft Office.
Desirable
- First Aid qualification.
- Experience delivering group exercise classes.
- Knowledge of social media platforms and member engagement.
- Previous experience working in a commercial fitness or leisure environment.
Core Values
We are looking for someone who:
- Is enthusiastic, energetic, and approachable.
- Leads by example and promotes a positive fitness culture.
- Takes pride in maintaining a clean, safe, and welcoming environment.
- Demonstrates professionalism and accountability in everything they do.
- Is committed to helping members achieve their health and fitness goals.
Job Types: Full-time, Permanent
Pay: £12.97 per hour
Application question(s):
- Do you have a Level 2 Certificate in Fitness Instructing?
Experience:
- Fitness Coaching: 1 year (required)
Work Location: In person