Skin Embassy | Northampton
About Skin Embassy
At Skin Embassy, we believe healthy skin is the foundation of confidence. We specialise in advanced skin treatments, luxury facials and personalised skincare journeys that deliver real, natural-looking results.
As we continue to grow in our beautiful new clinic, we’re looking for a passionate, professional and friendly Beauty Therapist & Receptionist to join our team.
This is an exciting opportunity to work within a luxury skin clinic where you’ll receive ongoing training, develop your skills in advanced treatments and become part of a supportive, ambitious team.
About the Role
This is a varied role combining beauty therapy with front-of-house responsibilities. As part of our small team, everyone contributes to creating an exceptional client experience from the moment a client walks through the door until they leave.
You’ll be responsible for delivering outstanding treatments, maintaining the highest professional standards and supporting the smooth day-to-day running of the clinic.
Key Responsibilities
Beauty Therapy
- Deliver professional beauty and skin treatments to the highest standards following Skin Embassy treatment protocols.
- Perform luxury facials, advanced facials, massage and body treatments (training provided where required).
- Carry out thorough client consultations and maintain accurate treatment records.
- Recommend personalised treatment plans and professional skincare products.
- Provide excellent aftercare advice to maximise treatment results.
- Continuously develop your knowledge through regular training and education.
- Maintain treatment rooms to exceptional hygiene and presentation standards.
Reception & Client Care
- Welcome every client with a warm, friendly and professional attitude.
- Answer telephone, email and social media enquiries promptly.
- Book, amend and manage appointments using our booking system.
- Process payments accurately using our point-of-sale system.
- Build strong relationships with clients and deliver a five-star customer experience.
- Assist clients with treatment and skincare enquiries.
- Promote Skin Embassy treatments, skincare products and seasonal promotions.
Clinic Operations
- Support with opening and closing the clinic.
- Maintain cleanliness and organisation throughout treatment rooms, reception and communal areas.
- Assist with stock control and retail displays.
- Carry out reception duties, administration and general day-to-day clinic tasks.
- Ensure all health, safety and infection control procedures are followed.
- Work collaboratively with colleagues to maintain a positive, supportive workplace.
Treatments You May Perform
- Luxury Facials
- Advanced Facials
- Skin Consultations
- Skin Analysis
- Hydro Facial Treatments
- Chemical Peels
- Microneedling
- LED Light Therapy
- Massage
- Body Wraps
- Scalp Treatments
- Professional Skincare Consultations
(Full training will be provided where required.)
What We’re Looking For
Essential
- NVQ Level 2 & 3 Beauty Therapy (or equivalent)
- Passion for skincare, beauty and helping clients feel confident
- Excellent customer service skills
- Friendly, positive and professional attitude
- Strong communication skills
- Excellent attention to detail
- Organised and reliable
- Comfortable using computers and booking systems
- Fluent spoken and written English
- Ability to work independently and within a team
Desirable
- Previous experience within a beauty salon, spa or skin clinic
- Experience performing facials, massage or advanced facial treatments
- Reception or front-of-house experience
- Retail sales experience
- Knowledge of professional skincare brands
- Experience using booking software such as Fresha or Timely
Working Hours
We offer flexible working hours across weekdays and weekends including.
Applicants should be available to work:
- Two- three evening each week
- At least two Saturdays and Sundays per month
What We Offer
- Competitive hourly pay
- Monthly performance bonus
- Comprehensive training programme
- Advanced education on skincare and treatments
- Ongoing professional development
- Opportunity to train in advanced skin treatments
- Staff discounts on treatments and skincare
- Birthday treatment of your choice
- Branded uniform provided
- Supportive and friendly working environment
- Career progression opportunities within a growing business
Why Join Skin Embassy?
At Skin Embassy, we don’t believe in simply performing treatments-we help our clients achieve healthier skin, greater confidence and long-term results.
We’re passionate about education, exceptional customer care and continuous improvement. If you’re enthusiastic, motivated and ready to grow your career within a luxury skin clinic, we’d love to hear from you.
Our Values
At Skin Embassy, we believe in:
- Skin health before quick fixes.
- Natural-looking results.
- Exceptional client care.
- Honesty and integrity.
- Continuous education.
- Professional excellence.
- Creating confidence, not changing faces.
To Apply
Please send your CV and a short cover letter explaining why you’d like to join our team.
Salary
- Starting from £13.50 per hour (depending on experience)
- Monthly performance bonus
- Ongoing training and career progression
Pay: £13.50-£15.00 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person