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At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Inviting applications for the role of Direct Procurement Management Trainee/Assistant Manager Manages the progress and performance of the Procurement team and is a direct supervisor who has closest proximity with Procurement specialist analyst and Procurement Management trainees. Scope of service includes the end-to-end Procurement and AP process PR and PO creation vendor master management goods receipting procurement related hold resolution invoice processing issue and hold resolution vendor query management and AP related reconciliation activities. Responsibilities: - Qualify or reject purchase orders with detailed directions. - Establish and maintain internal and external partner relationships. - Collaborate with partners and Sales to modify purchase orders to meet customer needs promptly. - Explain key internal processes to vendor partners and Account Managers. - Update the status of aging purchase orders and follow up with partners on scheduled shipments. - Maintain part number information within client database updating pricing and product line instructions for Sales. - Ensure the flow of information from partners to client. - Follow established procedures for daily work requirements and responsibilities. - Utilize new process improvement resources. - Stay current on departmental policies and product lines to ensure correct processing of drop ship purchase orders. - Work with management on approving exceptions outside departmental guidelines. - Seek assistance from Senior Specialist and Supervisor to resolve complex issues. - Review and analyse purchase orders for assigned product lines - Proactively work on issues causing purchase order placement delays and support additional information collection. - Communicate to Order Management or Master Data Teams regarding Item Master issues. - Contact person for client and internal stakeholders for any procurement related issues; - owns regular operation rhythm. - Oversee process KP Is and metrics provide deep analysis with understanding of root causes. - Provide technical guidance and share knowledge on processes and systems within the team in daily operations train new joiners - Support and coordinate the team on daily processing/operations workload allocation - Assist to hire groom and help new members to onboard - Provide input for promotions and staff reviews - Facilitate regular 1 on 1 meetings and direct goal development and progress - Perform weekly trending-based coaching to manage team members performance - Handle a Team of FT Es and be responsible for day-to-day quality assurance monitoring and coaching of the team - Manage the flow of day-to-day operation Respond to customer queries and concernsQualifications
Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations ManagementCertifications
APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM)Required Skills
Accounts Payable Process, Ariba, Automotive Manufacturing, Business Process Management (BPM), Category Management, Data Literacy, Generative AI, Industrial Manufacturing Processes, Insight Generation, Microsoft Office, Procurement Analytics, Sourcing and Procurement, Supplier ManagementLanguage
EnglishLanguage Proficiency -
Advanced - C1Additional Job Location -
Job Type
RegularMaster Skill List -
S&P - Procurement OpsRemote Type -
OfficeWork Shift -
Night Job (India)No skills tagged on this role yet — the nightly sweep will pick them up.
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