Receptionist/Administration Assistant

We are seeking to recruit a admin assistant / receptionist, to support the the Urgent Care Treatment/Walk In Centre service. The successful applicant will be familiar with office duties and meet Mersey care values. They will use a variety of electronic systems and be confident in the phone receiving and passing on messages in a timely manner.

To provide an efficient and effective clerical service to the multi-disciplinary team.

The role will include providing administrative support to the team and will include answering telephone calls into the Service, photocopying, scanning, uploaded referrals and making appointments.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities