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OpenPosted 119 days ago

Content & Communications Specialist at Flatpay

Jack & JillLondonfulltime
Original Posting

About the Role

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Job Title

Content & Communications Specialist

Salary

Not Disclosed

Company Description

Flatpay is a rapidly scaling Nordic fintech and Denmark's fastest-ever unicorn, revolutionising payment solutions for SMEs across Europe. With over 1,700 employees, Flatpay provides transparent, customer-centric financial services designed to simplify how small businesses handle payments and merchant services in an increasingly complex digital landscape.

Job Description

As the primary voice for Flatpay in the UK, you will own the end-to-end content strategy for a burgeoning market. From localising global campaigns to crafting merchant-facing emails, SMS, and in-app communications, you will ensure our messaging resonates culturally while driving growth and maintaining brand consistency across all platforms.

Location

London, UK

Why this role is remarkable

  • Join Denmark’s fastest-growing unicorn as they aggressively expand their footprint into the UK market from a brand-new office in White City.
  • Benefit from a high-trust environment where you are given full ownership of diverse content streams including SEO, social media, and product copy.
  • Thrive in a culture that prioritises "Happy Humans" and "No Assholes," ensuring a supportive yet ambitious atmosphere for early-to-mid career growth.

What You Will Do

  • Translate and creatively localise all marketing materials, including website content, sales brochures, and product communications, to fit the UK market's nuances.
  • Manage the UK brand presence across Meta Ads, Trustpilot, and Google, engaging directly with the merchant community to build trust and brand consistency.
  • Collaborate with product and marketing teams to produce high-impact merchant-facing communications, including emails, SMS, and comprehensive help desk documentation.

The ideal candidate

  • Possesses native-level English proficiency with a proven track record in content marketing, translation, or localisation within fintech, SaaS, or e-commerce.
  • Demonstrates a strong commercial mindset with the ability to simplify complex financial product features into engaging, clear, and actionable copy.
  • Is a proactive self-starter who thrives in fast-paced scale-up environments and values being in the office five days a week for maximum collaboration.

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

How does this work?

  • Jack's an AI agent for job searching and career coaching. He works for you.
  • Jill is the AI recruiter working for the company. She recruits from Jack's network.
  • If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Your Skill Match

No skills tagged on this role yet — the nightly sweep will pick them up.

Match Breakdown

Not scored yet — pull fresh jobs to compute your match.

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Jack & Jill

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