Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
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Manage the General Manager's calendar, appointments, and travel arrangements.
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Prepare correspondence, reports, presentations, meeting agendas, and minutes.
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Coordinate departmental and management meetings, ensuring timely follow-up on action items.
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Handle confidential documents, contracts, and executive correspondence with utmost discretion.
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Act as a communication link between the Executive Office and hotel departments.
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Organize VIP visits, corporate meetings, and special events with meticulous attention to detail.
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Screen calls, emails, and visitors, responding or directing inquiries appropriately.
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Maintain accurate records, files, and office documentation using established filing systems.
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Manage executive office expenses, budgets, and vendor invoicing for office supplies and services.
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Coordinate with Human Resources on staffing matters, payroll processing, and administrative personnel issues.
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Prepare briefing materials, research summaries, and background information for executive meetings and presentations.
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Oversee office technology, equipment maintenance, and coordinate IT support as needed.
Qualifications
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Bachelor's degree in Business Administration, Hotel Management, Hospitality Management, Commerce, or a related field.
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Minimum 3-5 years of professional experience as an Executive Secretary or in a similar executive support role.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and hotel management software systems.
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Excellent written and verbal communication skills in English; proficiency in additional languages (Hindi, French, or German) is preferred.
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Strong organizational and time management abilities with the capacity to manage multiple priorities simultaneously.
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Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information.
Preferred Qualifications
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Experience working in a luxury hospitality environment or five-star hotel setting.
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Certification in Executive Secretarial Studies or Professional Administration.
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Advanced proficiency in database management and scheduling software.
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Experience with travel coordination and event planning.
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Knowledge of hospitality industry protocols and best practices.
Additional Information
What Is In It For You
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Come As You Are
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Work With Purpose
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Grow, Learn and Enjoy
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Explore Limitless Possibilities