Job Title: Senior Service Engineer / Service Engineer
Company: Wheecon Instruments Private Limited
Location: Gopalapuram, Chennai
1. Senior Service Engineer
Qualification:
Experience:
- 5 to 7 years of experience in installation, troubleshooting, servicing, and repair of imported diagnostic laboratory instruments.
Key Responsibilities:
- Install, commission, and maintain diagnostic laboratory equipment at customer locations.
- Diagnose and repair technical issues in imported diagnostic instruments.
- Lead and manage a team of field service engineers.
- Provide technical guidance and training to service engineers.
- Coordinate service schedules and customer support activities.
- Ensure timely resolution of customer complaints and service requests.
- Prepare service reports and maintain documentation.
- Liaise with manufacturers and suppliers for technical support and spare parts.
- Ensure adherence to quality and safety standards.
Required Skills:
- Strong knowledge of diagnostic laboratory instruments.
- Excellent troubleshooting and analytical skills.
- Team management and leadership abilities.
- Good communication and customer handling skills.
- Willingness to travel for installation and service assignments.
Job Types: Full-time, Permanent
Pay: From ₹45,000.00 per month
Benefits:
Ability to commute/relocate:
- Gopalapuram, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Work Location: In person