Post-Field Sales Executive

Company Description Table ’N’ Beyond is a one-stop solutions provider of premium linens and amenities for the hospitality industry. The company supplies luxurious bedding, banquet linens, bath linens, restaurant napkins, trolleys, and a variety of hotel amenities designed to enhance guest comfort and presentation standards. Focused on quality and reliability, Table ’N’ Beyond supports hotels in delivering a consistent, upscale guest experience. The organization values long-term partnerships, efficient service, and practical solutions tailored to hotel operations.

Role Description The Post-Field Sales Executive is a full-time, hybrid role based in Ernakulam, with a mix of on-site client visits and some work-from-home flexibility. This role involves maintaining and developing relationships with existing hotel clients after initial sales are closed, ensuring timely order follow-ups, handling inquiries, and coordinating deliveries and service issues. The Post-Field Sales Executive will regularly visit hotel properties to understand ongoing needs, present product updates, encourage repeat business, and identify upselling or cross-selling opportunities. The role includes preparing basic sales reports, updating customer records, liaising with internal operations for order fulfillment, and supporting the sales team with post-sales activities. The position requires clear communication, consistent follow-through, and a strong customer service mindset to strengthen client satisfaction and retention.

Qualifications

• Strong customer service and relationship management skills, with the ability to build trust and maintain long-term client accounts.
• Sales support and account management abilities, including follow-up, upselling, cross-selling, and basic reporting.
• Effective communication and interpersonal skills for interacting with hotel staff at various levels and coordinating with internal teams.
• Organizational and time-management skills to handle multiple client requests, visits, and administrative tasks efficiently.
• Basic proficiency in office productivity tools (e.g., spreadsheets, word processing, email) and comfort with using digital communication platforms.
• Knowledge or interest in the hospitality sector, especially hotel operations and linen/amenities requirements, is highly beneficial.
• Ability to travel locally within Kerala for client visits and work in a hybrid arrangement combining fieldwork and remote tasks.
• Preferred qualification: Diploma or bachelor’s degree in business, hospitality management, or a related field, or equivalent relevant experience.