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OpenPosted 120 days ago

Customer Service Team Leader

Taranta ConsultancyMHfulltime
Original Posting

About the Role

Hiring: Team Leader – Sales (US Home Security Process) | WFO | Navi Mumbai

We are looking for a dynamic and result-driven Team Leader – Sales to lead our US Home Security Process in an International BPO. If you have strong team handling skills and a proven sales background, we'd love to hear from you!

Location: Sanpada, Navi Mumbai (WFO)

Shift: US Shift

Working Days: 5 Days

Key Responsibilities:

Lead and manage a team of sales agents.

Drive inbound & outbound sales conversions.

Coach and mentor team members to achieve targets.

Implement effective sales and objection-handling strategies.

Analyze sales performance and improve team productivity.

Maintain daily/monthly reports and ensure SLA compliance.

Work closely with management to achieve business goals.

Requirements:

Minimum 2 to 3 years of experience as a Sales Team Leader in an International BPO (Mandatory).

Experience in handling a team of 15–20 FTEs.

Strong knowledge of sales, objection handling, and closing techniques.

Excellent communication, analytical, and leadership skills.

Experience with CRM tools and sales reporting.

Perks & Benefits:

Performance-Based Incentives

Insurance Benefits

Attendance Bonus

Dynamic Work Environment

5-Day Working Week

Interested candidates can share their updated resume via DM or email.

tanvi.choudhary@tarantaconsultancy.com

#Hiring #TeamLeader #SalesJobs #InternationalBPO #USProcess #HomeSecurity #NaviMumbai #WorkFromOffice #Leadership #BPOJobs #ImmediateHiring

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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Taranta Consultancy

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