About HEAPS Health Solutions :
HEAPS Health Solutions is a health tech company based out of Bangalore, India with offices in Mumbai, Hyderabad and Delhi.
HEAPS is a Software as a Service (SAAS) provider that leverages advanced Data Analytics, Artificial Intelligence and Machine Learning to revolutionize the healthcare delivery and payments model by building a “Healthcare Network” and a “Value-Based Care” model.
We specialise in Patient Care-Coordination modules for cohorts of people with different needs.
Responsibilities:
- Engage with patients via tele-counselling to understand their medical history, current health status, medications, lab reports, and other needs.
- Identify additional patient requirements such as medications or lab tests.
- Encourage patients to share complete medical history and check for any deviations from the prescribed treatment plan.
- Provide emotional and psychosocial support for patients dealing with chronic, acute, or terminal illnesses.
- Monitor patient progress and guide them appropriately if alarming symptoms are reported.
- Address patient queries using predefined FAQs.
- Assess patient compliance with labs, medications, and diet; coach them to follow the prescribed plan.
- Create and implement personalized care plans for high-risk patients.
- Offer continuous support, education, and motivation through calls and messages.
- Educate on lifestyle changes, risk reduction, medication adherence, and self-care.
- Share wellness and diet tips as needed.
- Identify early signs of deviation from care plans.
- Collaborate with the Program Manager to identify trends, gather insights, and improve patient compliance.
Qualification:
1. B.Sc. in Nutrition & Dietetics, Food Science & Nutrition
2. Post-Graduate Diploma in Nutrition & Dietetics
3. M.Sc. in Foods & Nutrition / Clinical Nutrition / Dietetics
Mandatory Language:
English, Hindi, + Regional languages is a plus point
Experience:
- Minimum 6 months or 1 year of experience in wellness coaching/health coaching or care management process
Job Type: Full-time
Pay: ₹250,000.00 - ₹300,000.00 per year
Benefits:
- Life insurance
- Provident Fund
Ability to commute/relocate:
- Vashi, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Clinical counseling: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Location:
- Vashi, Navi Mumbai, Maharashtra (Preferred)
Shift availability:
Willingness to travel:
Work Location: In person