Job Ref: BES7368
Branch: Caledonian Hotel Ullapool
Location: Caledonian Hotel Ullapool, Ullapool
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Various / Split Shifts
Hours per week: 35/40
Posted date: 14/07/2026
Closing date: 14/08/2026
Job Overview
We are seeking an enthusiastic and motivated Food Beverage Supervisor to join our hospitality team at a busy Highland hotel. This is an excellent opportunity for a hospitality professional looking to develop their career within a stunning Scottish location. The successful candidate will assist in the daily operation of the restaurant, bar and events services, ensuring exceptional guest experiences while supporting and leading the Food Beverage team.
Live-in accommodation is available for the right candidate.
Key Responsibilities
- Support the Food Beverage Manager in the day-to-day operation of all FB outlets.
- Supervise restaurant, bar, breakfast and event service to ensure high standards are consistently maintained.
- Lead, motivate and train team members to deliver outstanding customer service.
- Ensure guest satisfaction by responding professionally and efficiently to enquiries, requests and complaints.
- Assist with staff scheduling, rota management and daily team briefings.
- Monitor service standards, presentation and cleanliness throughout all FB areas.
- Support stock control, ordering, inventory management and wastage reduction.
- Ensure compliance with food safety, licensing regulations and health safety procedures.
- Maintain accurate cash handling and end-of-shift procedures.
- Assist with conference, wedding and special event operations as required.
- Act as Duty Manager when required, providing leadership across the hotel operation.
Candidate Requirements
Essential
- Previous experience in a supervisory role within hospitality, restaurant, hotel or bar operations.
- Strong customer service and communication skills.
- Ability to lead and motivate a team in a fast-paced environment.
- Good organisational and time-management skills.
- Flexible approach to working hours, including evenings, weekends and holidays.
- Right to work in the UK.
Desirable
- Experience working within hotels or resort environments.
- Knowledge of Scottish hospitality and tourism.
- Personal Licence Holder qualification (or willingness to obtain).
- First Aid certification.
- Experience using hospitality EPOS and reservation systems.
What We Offer
- Competitive salary and gratuities.
- Live-in accommodation available.
- Meals provided whilst on duty.
- Staff discounts on food, beverage and accommodation.
- Training and development opportunities.
- Career progression within a growing hospitality business.
- The chance to work in one of Scotland's most beautiful locations.
Personal Attributes
The ideal candidate will be:
- Passionate about hospitality and guest satisfaction.
- Professional, reliable and approachable.
- A positive role model for the team.
- Calm under pressure and solutions-focused.
- Energetic, hands-on and willing to lead by example.
Apply today to become part of a welcoming Highland hotel team dedicated to delivering memorable guest experiences in the heart of Scotland.
About Us
Built in the early 1900s, the 83-bedroom Caledonian Hotel is one of the oldest hotels in the area. It still boasts a quiet, friendly and welcoming atmosphere and pleasant gardens.
The Hotel overlooks Ullapool's working harbour and the colourful fishing boats on Loch Broom. To the right of the hotel is the Fowler Memorial Clock - said to be the most photographed clock in the Highlands. It was first erected in 1899 in memory of Sir John Arthur Fowler (1817-1898) and his family who lived at Braemore House near Corrieshalloch Gorge. However, to help reduce traffic congestion, it was moved to its new home in West Argyle Street in the 1960s.
Thanks to its central location in the town of Ullapool and modern comforts, The Caledonian Hotel is perfect for both the business and leisure traveller.
Ullapool is the main port of the Outer Hebrides and offers good road links to various spectacular highland locations, including Loch Maree, Lochinver, Gairloch, Corrieshalloch Gorge and Inverewe Gardens, where visitors can enjoy the many tropical and exotic shrubs and trees that grow there.
The capital of the Highlands, Inverness is under two hours away, providing ample opportunity for shopping trips.
We truly believe our people are our biggest asset and to reflect that we offer:
- Market leading Rates of Pay
- Anniversary Bonus
- Flexible Shifts, full and part time to fit around other commitments
- 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
- Full Training and Supervision Given
- Opportunity to gain recognised qualifications to help you progress
- Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
- Introduce a Friend Scheme worth £600 +
- Anniversary weekend stay for you or to give as a gift to family or close friends
- Access to complimentary Mental Health Wellbeing services
- Discounted Bespoke Hotel Stays, for you, your family and friends
- 50% off all Food Beverage during Bespoke Hotel Stays
- A range of local in-house benefits
- many more!