Role Overview
At Octaware Technologies (A WalkingTree Group Company), we are looking for an experienced
and highly motivated Microsoft Business Applications Solution Architect / Lead with deep
expertise in Dynamics 365 CRM (Customer Engagement), Dynamics 365 ERP (Finance &
Operations and Business Central) and a good understanding of the broader Microsoft
ecosystem, including Azure, Power Platform, Copilots, AI, Data & Analytics.
This individual will play a critical role in solutioning, pre-sales, customer workshops, proposal
development, architecture design, and delivery leadership, acting as a trusted advisor to
customers and a technical leader for project teams.
Key Responsibilities
Pre-Sales & Solutioning
● Lead discovery workshops and business requirement discussions with customers.
● Design end-to-end Microsoft-centric solutions spanning D365 CRM, F&O, BC, Azure,
Copilots, and AI.
● Collaborate with sales teams on proposals, RFP/RFI responses, solution presentations,
and effort estimations.
● Conduct product demonstrations, architecture discussions, and executive presentations.
Technical Delivery Leadership
● Act as Lead Engineer / Solution Architect during implementation programs.
● Guide functional and technical teams on solution design, integration architecture, best
practices, and governance.
● Implement complex pieces if needed.
● Review solution quality, scalability, security, and performance.
● Support customer stakeholders through implementation, UAT, and go-live.
Microsoft Platform Advisory
● Provide guidance on:
○ Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service)
○ Dynamics 365 Finance & Operations
○ Dynamics 365 Business Central
○ Power Platform
○ Azure Services
○ Microsoft Copilots & Copilot Studio
○ Fabric, Power BI, and Analytics integration
● Identify opportunities to leverage AI, automation, and low-code capabilities within
customer solutions.
Required Skills & Experience
Must Have
● 10+ years of enterprise application consulting experience.
● Strong hands-on experience with:
○ Dynamics 365 CRM / CE
○ Dynamics 365 Finance & Operations (F&O)
○ Dynamics 365 Business Central
● Experience leading solution architecture and enterprise implementations.
● Strong understanding of Azure services and integration patterns
Good to Have
● Understanding of:
○ Microsoft Fabric
○ Azure Data & Analytics
○ Copilot Studio
○ Azure OpenAI / AI services
○ Data governance and reporting architectures
○ Experience with Power Platform (Power Apps, Power Automate, Power BI).
● Experience in Manufacturing, Real Estate, BFSI, Healthcare, or Professional Services
domains
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