About the Role
We are seeking a highly motivated and experienced Restaurant Manager to lead operations at a prestigious, high-volume Quick Service Restaurant (QSR) in Kochi. This role demands a dynamic leader who understands the fast-paced nature of the QSR environment while maintaining uncompromising standards for food quality, customer service, and operational excellence.
Key Responsibilities
Operational & Team Leadership
- Direct daily restaurant operations, ensuring smooth, efficient, and rapid service during peak hours.
- Recruit, train, and mentor staff in hospitality standards, food preparation techniques, and exceptional customer service.
- Cultivate a positive, high-energy work environment that drives team retention and performance.
Financial & Inventory Management
- Oversee daily sales, cash handling, and P&L responsibilities.
- Conduct precise ingredient cost breakdowns, manage inventory, and minimize waste to optimize profit margins.
- Collaborate on menu engineering and cost analysis to drive strategic profitability without sacrificing quality.
Quality Assurance & Compliance
- Enforce strict adherence to health, safety, and hygiene (HACCP) standards at all times.
- Conduct regular quality checks on food production to ensure consistency and brand standard compliance.
- Address and resolve customer feedback promptly to maintain high satisfaction ratings.
Qualifications
- Bachelor’s Degree or Diploma in Hotel Management, Hospitality, or a related field.
- Proven track record (3+ years) in a managerial role within a QSR, premium casual dining, or high-volume hospitality establishment.
- Strong understanding of food production techniques, cost control, and restaurant operational metrics.
- Exceptional communication skills in Malayalam and English.
- Ability to work flexible hours, including weekends and holidays.
What We Offer
- Competitive salary and performance-based incentives.
- Opportunities for rapid career growth within a premier brand.
- A professional, structured, and fast-paced work environment.
How to Apply: Please submit your updated resume outlining your relevant QSR management experience.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Paid time off
- Provident Fund
Work Location: In person