About the role
As an AI Engineer, you will be responsible for building and optimizing AI-first solutions that power BotPenguin’s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale.
This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence.
What you need for this role
- Education: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.
- Experience: 3+ years of experience working in AI/ML or related software engineering roles.
- Technical Skills:
- Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face).
- Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations.
- Experience working with NLP tasks (intent classification, text generation, embeddings, summarization).
- Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB.
- Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation.
- Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP.
- Experience with version control systems (GitLab/GitHub) and working in Agile teams.
- Soft Skills:
- Strong analytical thinking and problem-solving capabilities.
- Passion for research, innovation, and applying AI to real-world use-cases.
- Excellent communication skills and the ability to collaborate across departments.
- Attention to detail with a focus on model accuracy, explainability, and performance.
What you will be doing
- Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models.
- Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform.
- Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases.
- Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms.
- Create internal tools for prompt testing, versioning, and debugging AI responses.
- Monitor model performance metrics such as latency, hallucination rate, and user satisfaction.
- Explore research papers, open-source innovations, and contribute to rapid experimentation.
- Write clean, modular, and testable code along with clear documentation for future scalability.
- Any other development related tasks as required for BotPenguin.
- Guiding, reviewing the code written by junior members in the team.
Top reasons to work with us
- Be part of a cutting-edge AI startup driving innovation in chatbot automation.
- Work with a passionate and talented team that values knowledge-sharing and problem-solving.
- Growth-oriented environment with ample learning opportunities.
- Exposure to top-tier global clients and projects with real-world impact.
- Flexible work hours and an emphasis on work-life balance.
- A culture that fosters creativity, ownership, and collaboration.
Job Type: Full-time
Pay: ₹1,000,000.00 - ₹1,400,000.00 per year
Benefits:
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
- AI/ML: 3 years (Required)
Work Location: In person