Front Desk Associate

Job Overview
Moab Springs Ranch is seeking a warm, friendly and highly organized Front Desk Associate to be the first point of contact for our resort. As the face of our property, the ideal candidate will possess exceptional customer service skills and a professional demeanor, ensuring that every guest and visitor feels genuinely welcomed. This role requires strong organizational abilities, sharp attention to detail, proficiency in office technology, and excellent communication skills. The ideal candidate will possess excellent customer service skills and a professional demeanor, ensuring that all visitors and clients feel welcomed. This role requires strong organizational abilities and computer skills, a high attention to detail, proficiency in various office tasks, strong written and verbal communication skills.

Responsibilities

• Greet and assist visitors in a warm, welcoming and professional manner serving as a knowledgeable guide for our property and activities in the Moab area.
• Answer phone calls promptly, providing accurate information and direct inquiries to the appropriate department.
• Manage incoming and outgoing correspondence, including emails and packages.
• Maintain an organized digital filing system for documents and records.
• Utilize Google Workspace for document creation, scheduling, and communication.
• Perform basic proofreading of documents to ensure accuracy before distribution.
• Assist with various administrative tasks as needed
• Ensure the front desk area is clean, tidy and presentable at all times.

Requirements

• Proven experience in hospitality as a receptionist or administrative role is preferred.
• Strong computer literacy with proficiency in Google Workspace applications.
• Excellent organizational skills with the ability to multitask effectively.
• Exceptional phone etiquette and customer service skills.
• Attention to detail, particularly in reviewing reservations and proofreading documents.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• A proactive attitude with a willingness to learn new skills as needed.

Join the team at Moab Springs Ranch - the #1 guest rated resort in Moab! In this role, you will play a crucial part in creating great first impressions for our guests while supporting our daily operational success.

Pay: From $22.00 per hour

Benefits:

• Employee discount

Work Location: In person