Hostess

Company Description Hungry N Thirsty Foods Private Limited is a growing hospitality company known for its dynamic dining concepts and lively guest experiences. The portfolio includes Miss Pinto Delhi, offering modern European cuisine in an elegant setting, Red Vasant Vihar, a creative cocktail bar with a vibrant atmosphere, and Casanoni Goa, an authentic Italian restaurant inspired by Mediterranean flavors. The company focuses on high-quality food, thoughtful service, and distinctive ambiance across its venues. Team members are encouraged to deliver memorable moments for guests while working in a collaborative and professional environment.
Role Description The Hostess role is a full-time, on-site position based in the Kolkata metropolitan area. The Host/Hostess will greet guests warmly, manage waitlists, coordinate seating, and maintain an organized front-of-house environment. Daily responsibilities include handling reservations and inquiries, answering phone calls with professional etiquette, and working closely with the serving and management teams to ensure smooth guest flow. The role also involves providing accurate information about menus and services, addressing guest needs promptly, and upholding company standards for cleanliness, safety, and guest satisfaction. This position requires a polished demeanor, a service-focused mindset, and the ability to thrive in a busy restaurant setting.
Qualifications

• Candidates should possess strong Interpersonal Skills and Customer Service abilities to create a welcoming, guest-focused environment.
• Candidates should possess solid Communication and Phone Etiquette skills to manage inquiries, reservations, and guest interactions professionally.
• Candidates should possess Reservations management skills, including maintaining accurate records and coordinating table assignments efficiently.
• Candidates should possess a neat and professional appearance, with the ability to represent the brand positively at all times.
• Candidates should possess organizational skills and attention to detail to handle multiple tasks in a fast-paced setting.
• Candidates should possess basic computer or POS familiarity and the ability to learn reservation or booking systems.
• Previous experience in hospitality or front-of-house roles is preferred; a high school diploma or equivalent is beneficial.