Role - QA Engineer
Experience - 2-4 yrs
Location - Bangalore
About the Role
Bluestone is an omnichannel jewellery brand where a large part of the customer journey
happens inside physical stores. The POS platform is the core system store teams use to assist customers — browsing products, checking inventory, building carts, completing billing,
managing customer sessions, and driving post-visit follow-up. This is not a simple billing tool; it's a full retail selling platform used by store staff, store managers, and business teams to manage the entire in-store customer journey, from walk-in to purchase (or follow-up, if the custome
rdoesn't buy that visit).
As QA on this platform, you'll work on a product that directly impacts store operations, custome
rexperience, sales conversion, inventory accuracy, and follow-up discipline. You'll need to understand complete business flows — login, browsing, cart, checkout, payment, inventory checks, visit closure, dropped-sale capture, follow-ups, staff and manager dashboards, inter-store transfers, and upcoming integrations like RFID — since most POS issues are flow, state, or data problems rather than isolated UI bugs.
What You'll Do
● Own quality across the feature lifecycle: review PRDs, identify missing scenarios, write test cases and regression checklists, test end-to-end flows, report bugs clearly, support UAT, and provide release sign-off.
● Cover functional, regression, API, UI, dashboard, data validation, role-based, and edge-case testing.
● Test time-based and state-based scenarios common in retail operations: expiry,cooldown, blocking, pending states, retries, duplicate actions, payment failures, inventory status changes, and repeated staff/customer actions.
● Go beyond executing test cases — proactively find gaps, question unclear logic, think through business impact, and help product and engineering teams release with confidence.
● Build and maintain automation for stable, high-impact regression flows (login, browsing,cart, checkout, payment, visit closure, dashboards, key APIs), and help decide what should be automated vs. tested manually based on risk and repeat frequency.
● Automate across layers — UI/web and backend services — not just the front end.
● Set up and maintain automated test execution within CI/CD pipelines for continuous regression coverage.
● Run performance/load testing on critical flows to catch bottlenecks before they hit stores.
● Actively bring AI into the QA process — for converting PRDs into test scenarios,surfacing edge cases, generating regression checklists and test data, drafting bug reports, summarizing logs, and assisting with automation script generation/review — and help build a structured AI-assisted QA workflow over tim e.
Must-Have Skills
● Strong manual testing fundamentals and experience testing complex business workflows, not just isolated features.
● Hands-on experience with automation tools such as Selenium, Playwright, or similar frameworks.
● Hands-on experience automating across UI/web and backend services (not UI-only automation).
● Hands-on experience with CI/CD tools, particularly Jenkins.
● Hands-on experience with performance testing tools such as JMeter.
● API testing experience using Postman or similar tools
● Basic SQL knowledge for data validation.
● Strong bug reporting and documentation skills
● Good communication and writing skills — you'll be writing test cases, PRD gap notes,bug reports, and release sign-offs that others rely on.
● Understanding of frontend, backend, and database interaction.
● Experience with regression testing and release sign-off, working closely with product and engineering teams.
Good to Have
● Experience with Cypress or other modern automation frameworks.
● Exposure to dashboard/data validation.
● Background in retail, POS, e-commerce, inventory, payments, or order management
systems.
● Experience using AI tools for QA, automation, or productivity.
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