Senior Sales Executive

Responsibilities

• Welcome every customer warmly and create a positive shopping experience.
• Understand customer requirements and recommend suitable jewellery based on their budget and preference.
• Explain product features, purity, weight, making charges, wastage, gemstone details, and certification.
• Achieve daily, weekly, and monthly sales targets assigned by the management.
• Promote ongoing offers, gold savings schemes, exchange offers, and festive promotions.
• Cross-sell and up-sell jewellery, diamonds, silver articles, and accessories.
• Build long-term customer relationships and encourage repeat purchases.
• Collect customer information accurately for CRM and future marketing activities.
• Ensure proper display, cleanliness, and presentation of jewellery counters.
• Handle jewellery with utmost care and follow showroom security procedures.
• Assist in stock verification, inventory counting, and product replenishment.
• Coordinate with the cashier for billing and payment completion.
• Resolve customer queries and complaints politely and professionally.
• Follow company policies, grooming standards, and dress code.
• Maintain confidentiality regarding customer and business information.
• Attend daily briefings, product knowledge sessions, and sales training programs.
• Report customer feedback, market trends, and competitor information to the manager.
• Support showroom activities during exhibitions, festivals, and special sales events.
• Ensure zero stock discrepancies due to negligence.
• Maintain punctuality, discipline, and professional behavior at all times.

cell:9994590574

Pay: ₹12,526.34 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Paid time off
• Provident Fund

Work Location: In person