Receptionist – KRB Motors
KRB Motors – 8 Ashby Road, Ibstock, LE67 6HA
Part Time to Full-Time Position
Shifts between 8:00am – 5:30pm
KRB Motors is looking for a reliable, organised, and customer-focused Receptionist to join our friendly independent garage team.
This is a busy and varied role where you will be the first point of contact for our customers, helping to ensure the smooth day-to-day running of the reception and workshop. We are looking for someone professional, approachable, and confident managing bookings, customer enquiries, and administrative tasks in a fast-paced environment.
Key Responsibilities
- Greet customers in person and over the phone in a friendly and professional manner
- Book vehicles in for servicing, repairs, diagnostics, and MOTs
- Provide customers with updates on vehicle progress and expected completion times
- Prepare job cards and maintain accurate customer and vehicle records
- Liaise with mechanics and workshop staff regarding schedules and customer requirements
- Handle payments, process invoices, and explain charges clearly to customers
- Manage emails, telephone enquiries, messages, and general administration
- Maintain a clean, tidy, and organised reception area
- Support the smooth running of the garage and deliver excellent customer service at all times
Skills & Experience Required
- Previous experience in a receptionist, customer service, or administrative role
- Automotive or garage experience is preferred but not essential
- Strong communication and interpersonal skills
- Good organisational and time-management abilities
- Basic understanding of vehicle servicing and repairs, or willingness to learn
- Confident using computers, booking systems, and payment systems
- Ability to multitask and work well under pressure in a busy environment
- Reliable, professional, and able to work independently and as part of a team
What We Offer
- Friendly and supportive working environment
- Full training and ongoing support
- Varied and fast-paced role within an independent local business
- Opportunity to develop skills and experience within the motor industry
If you are organised, enjoy working with customers, and thrive in a busy environment, we would love to hear from you.
Apply now to join the team at KRB Motors.
Job Type: Part-time
Pay: £12.70-£13.50 per hour
Application question(s):
- Have Basic Knowledge of Cars and Mot Requirements
Experience:
- Administrative: 2 years (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person