Receptionist

Are you an organised, friendly and professional individual looking to make a real difference?

Overworld AMP is a pioneering, state-of-the-art Independent Alternative Provision dedicated to meeting the needs of neurodivergent young people. We’ve created a space where our young people feel understood, empowered, and able to grow through the activities they love most. We blend structured learning with engaging activities, helping every young person develop skills, confidence, and wellbeing. Our learners are aged 8–25 and present with a range of special educational and, in some cases, care needs. The majority have an Education, Health and Care Plan (EHCP). We operate across multiple sites on the Surrey–Hampshire borders, with our main site currently being developed into a registered school.

We are now recruiting a full-time receptionist for our busy centre in Farnham.

This is a varied and rewarding role where no two days are the same. You'll be the first point of contact for parents, visitors, professionals and staff, ensuring everyone receives a warm and professional welcome while supporting the smooth running of our busy reception.

Experience within education, alternative provision, SEND or children's services would be an advantage but is not essential. We welcome applications from candidates with strong customer service and administration backgrounds who are keen to work in a rewarding educational environment.

Key Responsibilities

• Greeting visitors, parents and professionals, ensuring safeguarding procedures are followed.
• Answering and directing telephone calls
• Managing the reception area and maintaining a welcoming environment.
• Providing administrative support to the Senior Leadership Team when requested
• Processing incoming and outgoing post.
• Ordering stationery and office supplies.
• Supporting attendance recording and daily registers.
• Assisting with the organisation of meetings and events.
• Maintaining confidentiality at all times.

We're looking for someone who:

• Has excellent communication and interpersonal skills.
• Is highly organised with strong attention to detail.
• Has previous reception or administrative experience (school experience desirable but not essential).
• Is confident using Microsoft Office and general IT systems.
• Can prioritise a varied workload and remain calm under pressure.
• Is professional, approachable and enjoys working as part of a team.
• Understands the importance of safeguarding and confidentiality.

We Offer

• A supportive and friendly team.
• A rewarding role where you can genuinely make a difference.
• Opportunities for professional development.
• Free on-site parking.
• Company pension.
• A positive and inclusive working environment.

Hours: Monday to Friday, 9.30am – 5.30pm (37.5 hours per week)

Contract: Fixed Term initially and if successful thereafter, a permanent term time contract (40 weeks)

Location: Surrey

Safeguarding Statement

Overworld AMP is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check, satisfactory references and pre-employment checks in line with Keeping Children Safe in Education.

Pay: From £24,875.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Work Location: In person